Case Study: Happy Kids Dentistry & Orthodontics scales pediatric patient intake with Planet DDS MyTooth

Happy Kids Dentistry scales pediatric intake with Planet DDS, sending 50,000 forms in one month

Happy Kids Dentistry & Orthodontics, a pediatric dental group with seven locations, faced a significant operational challenge in manually processing patient intake forms and creating new accounts for its high volume of approximately 8,000 patients per month. This manual workflow was unsustainable and time-consuming for their staff. They partnered with vendor Planet DDS to implement its MyTooth patient experience solution.

Planet DDS's MyTooth solution automated the intake process by integrating digital forms and online booking directly with their Denticon practice management system. This eliminated manual data entry and matching, saving an estimated 10 hours per day across locations on existing patient forms and 26 hours per month on new patient accounts. The practice processed 50,000 forms in a single month post-implementation and achieved a 98.2% form completion rate, allowing staff to focus on higher-value patient care.

Happy Kids Dentistry & Orthodontics