Case Study: CaliDental streamlines patient intake across 13 locations with Planet DDS MyTooth

CaliDental saves 20 to 30 minutes per patient with Planet DDS

CaliDental, a dental group operating thirteen locations serving rural communities in California and Arizona, faced significant challenges with its paper-based patient intake process. The manual system was time-consuming for both staff and patients and was compounded by an unreliable digital forms tool that failed to sync consistently with their Denticon practice management system from Planet DDS. This inefficiency created workflow disruptions and introduced risk, especially for procedures requiring verified electronic consent.

By implementing Planet DDS's MyTooth, a native forms and intake solution within Denticon, CaliDental achieved a fully digital and reliable workflow. The solution syncs patient data in real time, requires no additional hardware, and eliminated manual data entry. The results were substantial, saving 20 to 30 minutes per patient, which equates to 67 to 100 hours of staff time saved monthly per location. Planet DDS provided a solution that improved efficiency, eliminated sync issues, and allowed CaliDental to handle its high volume of patients effectively.

CaliDental