Case Study: Leva improves conversion and accessibility with Planes Studio

Leva improves chronic pain access with Planes Studio after insights from 150 patients

Planes Studio partnered with Leva, a UK-based online pain management clinic, to address the challenge of low conversion rates on their platform. Leva's website was not effectively communicating their specialized medical cannabis (MedCan) treatments, leading to a disjointed user experience that failed to meet the needs of chronic pain sufferers seeking accessible care.

The solution involved Planes Studio conducting extensive user research with over 150 people living with chronic pain to redesign the website for clarity and accessibility. They simplified the registration process, optimized the CMS for flexibility, and refined the content to remove medical jargon. As a result, Planes Studio delivered a faster, more user-friendly website that improved the patient onboarding experience and more clearly reflected Leva's MedCan offering.

Leva