Case Study: Trainline improves engineering productivity and quality with Plandek

Trainline improves engineering productivity and quality with Plandek across 1,000+ employees

Trainline, Europe's leading train and coach booking app, sought to move from reactive metrics to proactive delivery insights to improve engineering productivity and quality. Their challenge was to find a Software Engineering Intelligence tool, specifically Plandek, that would help engineers solve problems proactively rather than just measuring individual performance for management.

By implementing Plandek, Trainline gained a culturally aligned SEI platform that empowered teams with custom dashboards and deeper delivery insights beyond standard DORA metrics. The solution enabled more mature conversations about productivity, demystified engineering work for non-technical leaders, and provided teams with meaningful data to tangibly improve their processes. Plandek's implementation was a huge success, receiving incredibly positive feedback from engineering teams and building broader stakeholder confidence in their performance.

Trainline