Case Study: Citation achieves measurable engineering improvement with Plandek

Citation uses Plandek to improve AI-augmented engineering for 170+ engineers

Citation, an Hg portfolio company with over 170 engineers globally, faced the challenge of turning its adoption of AI tools into sustained and measurable engineering productivity improvements. They needed to move beyond initial productivity gains that would quickly plateau and identify the next high-value constraints to unlock further progress. To build a foundation for AI-augmented engineering, they partnered with Plandek to gain the necessary visibility into their delivery performance.

Using the Plandek platform, Citation established a delivery baseline to measure genuine improvements over time. The solution provided by Plandek enabled them to identify where flow was slowing and which emerging constraints to tackle next as AI tools changed their development process. This data-driven approach allowed Citation to continuously improve, ensuring that productivity and software quality improved together. Plandek helped the team turn data into actionable insights for engineering managers and coaches, guiding a measurable transition to AI-augmented engineering.

Citation