Case Study: Zillow Home Loans achieves faster loan pre-approvals with Plaid

Zillow Home Loans pre-approves loans with Plaid-verified assets 29% faster

Zillow Home Loans, part of Zillow Group, wanted to make mortgage pre-approvals faster, easier, and more transparent while reducing underwriting risk. To do that, the team needed a better way to access accurate, verified borrower asset data, and they turned to Plaid, using its hosted low-code Link solution and financial data connectivity.

With Plaid, Zillow Home Loans could automatically pull real-time cash flow data from connected accounts and generate consolidated asset reports, eliminating manual document uploads. The results were significant: pre-approvals with Plaid-verified assets were completed 29% faster, 3.2x more loans had digitally verified assets, and loans eligible for representations and warranties relief increased by 511%, helping reduce operational risk and complexity.

Zillow Group

Mari Masolini

Director of Product Management