Case Study: Zip (BNPL provider) automates AML compliance and cuts alert review time 77% with Plaid Monitor (Plaid)

With Plaid, Zip automates essential compliance work, securing the shopping experience for millions of customers

Zip, a buy‑now‑pay‑later provider serving 8 million customers, needed to tighten sanctions screening and AML compliance to prevent fraud and speed customer approvals while managing high transaction volumes. Zip chose Plaid — specifically Plaid Monitor’s global watchlist screening and built‑in compliance CRM — to replace slow, manual processes and reduce reliance on multiple vendors.

Using Plaid, Zip automated screening and case management, cutting alert review time by 77% and saving about 15.5 hours of manual screening work per month. Plaid’s global coverage and scalable infrastructure improved checkout speed and conversion, provided a robust audit trail for investigations, and freed Zip’s team to focus on higher‑value compliance work.

Zip