Case Study: Mollie increases onboarding conversion by 10% with Plaid

Increasing Onboarding Conversion by 10%

Mollie, a leading European payment service platform, needed a faster, less friction-filled way to onboard merchants across the UK, Germany, and France. Instead of relying on a manual “penny-drop” bank verification process, Mollie looked to Plaid’s open banking solution to streamline account verification and improve the merchant onboarding experience.

By integrating Plaid, Mollie enabled merchants to verify bank accounts quickly and securely without manual transfers, and ran an A/B test to measure the impact. The result was a 10% increase in customer conversion across the UK, Germany, and France, while also helping Mollie expand into new funding capabilities through Mollie Capital.

Mollie

Matthew Lewis

VP Operations