Case Study: Building Stack prevents $36K/month in fees and boosts bank coverage 400% with Plaid

Building Stack empowers landlords and tenants, one rent payment at a time

Building Stack is a Montreal-based all-in-one property management platform used to administer 100,000 units across Canada and the U.S. The company needed a better tenant payments experience because its previous payments provider couldn’t connect to enough banks or prevent NSF/overdrafts, driving up credit card fees and causing customer churn. To address this, Building Stack switched its payments connectivity to Plaid.

Plaid delivered broader bank coverage and fast integration, connecting to 400% more customer bank accounts than the prior provider and to 11,642 U.S. banks and credit unions. As a result, Plaid helps Building Stack prevent more than $36,000 in monthly credit card and NSF fees ($432,000 annually), increased bank-transfer payments by 19% in six months, and generates about 14 hours of time savings per customer per month; Building Stack was live with Plaid in three weeks.

Building Stack

Jonathan Margel

Co-Founder and CEO