Case Study: Brex achieves faster credit underwriting with real-time bank data from Plaid

Brex streamlines credit underwriting with Plaid as 67.3% of cash-based lines connect via bank data

Brex, a modern finance platform serving businesses, faced a challenge in providing a seamless method for all its customers to connect their bank accounts for credit underwriting. Customers whose banks weren't supported had to manually submit monthly statements, creating a cumbersome process for both the clients and Brex's internal team. To solve this, Brex integrated with Plaid.

Using Plaid's live bank connection service, Brex gained real-time insights into customer cash flow. This allowed for faster credit underwriting and dynamic credit line updates. The solution significantly improved operational efficiency and customer experience, with 67.3% of Brex customers with cash-based credit lines choosing to connect via Plaid and 79% of all active customers who connect a bank account doing so through Plaid.

Brex