Case Study: Resort Municipality of Whistler achieves greater transparency and community engagement in 2013 budget planning with PlaceSpeak

Resort Municipality of Whistler - Customer Case Study

The Resort Municipality of Whistler sought to revitalize its annual financial planning process and increase transparency and accountability while involving community members in the 2013 Budget and Five‑Year Financial Plan. To engage residents and gather input between December 2012 and January 2013, the Resort Municipality of Whistler used PlaceSpeak to facilitate discussions and provide ongoing updates.

PlaceSpeak provided a discussion forum, event calendar and resource library enabling the RMOW to post budget documents, invite residents to open houses and capture feedback online. Using PlaceSpeak, the RMOW presented budget guidelines in February 2013 based on community input, with measurable engagement including 36 connected participants, 453 unique views and 17 comments, demonstrating improved community involvement and transparency.

Resort Municipality of Whistler

Melissa Darou

Senior Communications Officer