Case Study: CostQuest Associates streamlines broadband data and improves address matching with Placekey

How a Leading Provider in Telecom GIS and Broadband Data Uses Placekey to Improve Address Matching and Reduce Onboarding Time

CostQuest Associates, a leader in telecom GIS data and broadband consulting, faced a significant challenge with its manual customer onboarding process. The major pain point was address matching, which required extensive and time-consuming textual standardization and cross-referencing of disparate datasets from clients like ISPs and government agencies. This manual process created friction and inefficiency, making it difficult to accurately map and enrich customer data with CostQuest's own information.

To solve this, CostQuest implemented Placekey’s universal location identifier. The Placekey API was used to automatically associate and join different datasets, resolving inconsistencies in addresses and points of interest. This solution streamlined the matching process, making it run quicker and with a higher degree of confidence in the results. While specific metrics are not provided, the implementation significantly reduced onboarding time and cost, removing friction and improving the accuracy of their broadband data mapping.

CostQuest Associates

Stephen Mok

Director of Strategy and Innovation