Case Study: World’s Largest Financial Institution achieves control over sensitive data with PKWARE DLP Enhancement

Bank Gains Control Over Sensitive Data with PKWARE DLP Enhancement

World’s Largest Financial Institution was struggling with uncontrolled, user-selected encryption that left its data loss prevention (DLP) system unable to inspect encrypted emails and attachments. With inconsistent passphrase- and certificate-based tools in use, roughly 3% of email traffic—thousands of outgoing messages monthly—was locked out of DLP review, exposing the bank to potential multi‑million dollar fines. The bank evaluated and selected PKWARE’s DLP Enhancement to address the gap.

PKWARE implemented a centralized encryption/decryption workflow (including an Outlook add-in, PKWARE MTA for decryption prior to scanning, and Smartcrypt Reader for recipients) so every encryption operation used a company-controlled policy key and could be decrypted for DLP inspection. The solution automated policy enforcement, restored DLP visibility into the previously locked 3% of traffic, was implemented in weeks, and scaled to support new Mac and Linux systems—eliminating the inspection gap and significantly reducing the bank’s compliance and data‑loss risk.