Case Study: Portmeirion Group Ltd boosts sales and up-selling with PixSell

Portmeirion Group Ltd rolls out PixSell to 12 reps and expands across Europe

Portmeirion Group Ltd, a distributor of several homeware brands, faced challenges with its field sales team using outdated printed catalogs and laptop displays, which caused them to miss up-sell opportunities. Their head office was also strained by frequent calls for sales history and product information. Additionally, processing orders from trade shows was slow, creating a backlog. The vendor PixSell provided its sales app to address these issues.

The PixSell solution gave Area Sales Managers mobile access to the full product catalog, customer accounts, and ordering history, improving presentations and enabling better up-selling. Orders from trade shows were synced daily for faster processing. As a result, Portmeirion saw a growth in UK sales and successfully expanded the use of PixSell to its European sales teams, strengthening its relationship with the vendor.

Portmeirion Group Ltd