Case Study: Federation of Master Builders achieves digital transformation with Pixl8

Federation of Master Builders boosts Find a Builder traffic 50% with Pixl8

The Federation of Master Builders (FMB), the UK's largest construction trade association, faced significant operational challenges due to five disconnected digital systems, unclean data, and manual processes. This outdated setup hindered member support and created data silos. FMB partnered with Pixl8 Group to develop a powerful, integrated website and members area to centralize data and improve the experience for both members and staff.

Pixl8 implemented its platform to unify the FMB's CMS, email marketing, payments, awards, and events into a single system integrated with Microsoft Dynamics CRM. This solution delivered an award-winning website, a streamlined online disputes process, and a rebuilt "Find a Builder" tool. The results were transformative, leading to an 89% increase in member activity, a 50% increase in directory traffic, and a 30% rise in consumer enquiries. Pixl8's ongoing partnership continues to drive the FMB's digital transformation forward.

Federation of Master Builders (fmb)