Case Study: Resolve achieves faster, more accurate medical billing workflows with PixieBrix

Resolve boosts agent productivity 40% with PixieBrix

Resolve, a medical billing advocacy company, faced a challenge where its agents had to perform manual, error-prone web searches to collect critical data needed to help patients reduce their medical bills. To streamline this process, they implemented PixieBrix to automate and improve the accuracy of these web workflows.

Using PixieBrix, agents gained the ability to trigger multiple calibrated web searches with a single click and automatically extract and send relevant data to a spreadsheet. This solution implemented by PixieBrix resulted in a 40% increase in agent productivity and completely eliminated clerical errors from the data collection process.

Resolve