Case Study: The Back Office Company achieves daily time savings with Pixie

How The Back Office Company saves hours every day with Pixie

The Back Office Company, a busy bookkeeping firm led by Operations Manager Rosie Tecklenburg, needed a simple central system to track client status, deadlines and what each team member was working on—Xero Business Manager proved too heavy for their needs. After learning about Pixie at an industry conference, they chose Pixie to solve their visibility and workflow challenges.

Pixie was implemented to centralise client records, capture emails and attachments, and provide configurable workflows, checklists and task assignment with time estimates. The change streamlined team collaboration and reduced manual follow‑ups—Rosie estimates Pixie saves her a couple of hours every day—demonstrating measurable time savings and improved operational efficiency with Pixie.

The Back Office Company

Rosey Tecklenburg

The Back Office Company