Case Study: Science in Sport boosts loyalty and repeat purchases with The Pixel's SIS Plus membership program

Science in Sport boosts repeat purchases with The Pixel’s SIS Plus loyalty program

Science in Sport (SiS) needed to build deeper customer loyalty beyond single transactions, as they lacked a formalized program to incentivize repeat purchases and bridge the gap between their online and offline channels. To address this challenge and capture more valuable customer data, they partnered with The Pixel to create a new membership program.

The Pixel designed and launched the SIS Plus program, a tiered membership featuring exclusive rewards and a key receipt upload tool to integrate in-store and online purchasing data. This solution provided personalized experiences through a seamless platform. The results for Science in Sport included increased repeat purchase rates among members, the capture of valuable omnichannel data, and strengthened brand loyalty, establishing a scalable platform for customer and business value.

Science in Sport (SiS)