Case Study: Acrolinx achieves 14.8% increase in product and service quality with Piwik PRO Analytics Suite

How Acrolinx achieved 14.8% increase in product and service quality with the right data

Acrolinx, an enterprise AI platform for content optimization built by computational linguists, struggled to map user behavior across a complex dashboard and single‑page applications while keeping strict data protection. To identify unused features, spot UX issues, and track SPA interactions without compromising privacy, Acrolinx partnered with Piwik PRO to find a suitable analytics solution.

Piwik PRO deployed the Piwik PRO Analytics Suite and Tag Manager to capture events, track SPAs, and analyze version‑specific user paths without changes to Acrolinx’s platform or heavy IT involvement. Using Piwik PRO’s tooling, Acrolinx identified high‑ and low‑value features, optimized the UX and product efficiency, and achieved a 14.8% increase in product and service quality while maintaining full user privacy.

Acrolinx

Peter Tauter

Senior Product Manager