Case Study: Greiner AG achieves 15% higher intranet adoption rate with Piwik PRO SharePoint Analytics

Greiner AG achieves 15% higher intranet adoption rate using Piwik PRO SharePoint analytics

Greiner, a global multi‑industry company with about 11,000 employees across 140 locations, faced fragmented internal communication as each division used different systems (some even analog). To unify communication and measure employee engagement while staying GDPR‑compliant and keeping data in Europe, Greiner chose Piwik PRO (Piwik PRO Analytics Suite) over alternatives like Google Analytics for its data ownership, ease of use, and integration with internal systems.

Piwik PRO implemented Analytics Suite with SharePoint‑specific reports and Tag Manager, anonymizing and linking user profile data to sessions and pulling in external system data for a complete view of the user journey. By using Piwik PRO’s insights to improve navigation, content structure, and search, Greiner boosted intranet usage by 15%, increased employee satisfaction, and maintained full GDPR and internal privacy compliance while improving global communication (including COVID‑19 communications).

Greiner

Philipp Kirchmeir

IT Application Consultant