Case Study: Acrolinx achieves a 14.8% boost in product and service quality with Piwik PRO

Acrolinx improves product and service quality by 14.8% with Piwik PRO

Acrolinx, a company that provides an AI-powered platform for content creation and analysis, faced challenges in understanding user behavior across its complex dashboard and single-page applications. They needed detailed analytics to identify unused features and optimize the user experience while also ensuring complete data protection for their users, which led them to partner with Piwik PRO.

Using Piwik PRO Analytics Suite, Acrolinx was able to track user interactions and events without relying on its IT department, gaining deep insights into how its platform was used across different versions. This implementation by Piwik PRO resulted in a 14.8% increase in product and service quality, allowing Acrolinx to optimize highly used features and eliminate unused ones while providing strict privacy safeguards.

Acrolinx