Case Study: Mr Price Group achieves nearly tripled online sales with Pivotree's Oracle Commerce hosting

Pivotree Supports Mr Price’s Ecommerce Business Expansion

Mr Price Group, a rapidly growing apparel and home goods retailer in South Africa, wanted to expand its business through ecommerce while maintaining a strong customer experience. The company needed a reliable hosting partner and expert support for its ATG/Oracle Commerce platform, especially given concerns about site performance, infrastructure reliability, and payment security in the South African market. Pivotree provided Oracle Commerce hosting, scalability services, load testing, CloudFlare CDN, and application-specific environment tuning.

Pivotree delivered fully functioning hosting environments on schedule and helped Mr Price launch and grow multiple brand sites, including mrp.co.za, Mr Price Home, Sheet Street, and Mr Price Sport. The solution supported strong performance, with average response times just over 200 ms on mrp.co.za even as traffic grew by 244%, and online sales nearly tripled in 2013. Mr Price also reported that Pivotree’s support allowed its teams to focus on improving the site rather than keeping it operational.

Mr Price Group

Dave Pike

eCommerce Solutions Architect