Case Study: Grocery Gateway delivers a faster grocery shopping experience with Pivotree and SAP Hybris

Grocery Gateway - Customer Case Study

Grocery Gateway, an online grocery retailer owned by Longo's, sought to upgrade its ecommerce platform to deliver a superior shopping experience and drive significant business growth. They faced challenges including managing a vast, frequently updated product catalog, handling large shopping carts that slowed the site, and providing personalized experiences for different customer groups. They partnered with Pivotree to implement a solution using SAP Hybris (now SAP Commerce).

Pivotree implemented an SAP Hybris solution that included modules for product content management, web content management, customer service, and advanced personalization. This new platform integrated with their existing backend systems and was designed to handle the unique demands of online grocery shopping. The outcome was an industry-leading experience that successfully migrated all customer data. The platform efficiently manages 9,500 products with up to 200 weekly updates, meeting Grocery Gateway's goals to improve user experience and increase revenue.

Grocery Gateway