Pivotal Tracker
8 Case Studies
A Pivotal Tracker Case Study
ZOLA Electric, the distributed‑solar company behind the INFINITY autonomous power grid, delivers pay‑as‑you‑go solar-as-a-service across off‑grid and weak‑grid markets in East Africa. As the business scaled to roughly 900 employees across sales, installation, service and logistics, it faced the challenge of coordinating a large, distributed workforce, supporting continuous deployment, and translating rapid product and operational changes into field‑ready processes — so ZOLA turned to Pivotal Tracker to support its Agile cadence and cross‑functional coordination.
Pivotal Tracker provided a lightweight, development‑focused backlog and project structure (multiple Tracker projects for mobile, data infrastructure and other software) that feeds ZOLA’s IPM cadence and “blood and bone” operations sync, supports iteration planning with velocity, and gives transparency for staged rollouts and continuous deployment. According to ZOLA, Pivotal Tracker’s structure and Analytics have become indispensable for tight coordination across regional teams, enabling faster, safer deploys, clearer operational handoffs, and scalable collaboration as the company expands.
Thor Muller
Chief Information Officer