Pivotal
42 Case Studies
A Pivotal Case Study
Humana, a leading health and well‑being company serving millions of customers, faced rapidly growing demand for mobile and web applications but was hampered by slow, siloed development processes that made it hard to deliver features and products customers valued.
Humana partnered with Pivotal Labs and adopted Pivotal Cloud Foundry (on‑premises) and agile/lean practices, creating a Digital Experience Center to house multidisciplinary teams. The new collaborative approach—pair programming, TDD and rapid API deployment—cut delivery time (My Health launched in under three months), boosted developer productivity, and enabled Humana to meet internal and consumer demand for innovative software.