Case Study: Michel's Patisserie streamlines custom cake ordering with Pivotal Agency

Michel's launches custom cake ordering in under a tight deadline with Pivotal Agency

Michel's Patisserie required a modern, easy-to-manage WordPress and WooCommerce website to allow customers to design custom cakes and place orders for in-store pickup. The project, handled by Pivotal Agency, had a strict deadline due to internal system migrations but needed to uphold the integrity of the brand's fresh rebrand.

Pivotal Agency built a custom solution featuring a tailored WordPress theme and deep integrations. They developed plugins to connect WooCommerce with a cake designer tool and Stripe Connect to route funds to individual stores, and integrated with the stores' POS systems to streamline order fulfillment. The solution met the tight deadline, providing Michel's with a responsive website and a seamless backend process for both customers and store operators.

Michel's