Pivotal Agency
56 Case Studies
A Pivotal Agency Case Study
The Gold Coast Health & Knowledge Precinct, a multi-stakeholder ecosystem, faced challenges with an outdated website that couldn't scale to meet the needs of its diverse audiences or handle its growing content. Their platform suffered from performance and accessibility issues. Pivotal Agency was engaged to re-architect, redesign, and rebuild the site with a bespoke WordPress theme to create a faster, more flexible platform.
Pivotal Agency implemented a strategy-first solution involving stakeholder workshops and a UX audit. They delivered a custom WordPress theme with a drag-and-drop page builder, giving the client team freedom to compose pages without developer help. The solution was optimized for speed, scalability, and accessibility from the outset. Pivotal Agency provided the precinct with a future-proofed platform that effectively showcases its impact and includes clear editorial workflows for easy maintenance.