Case Study: Majid Al Futtaim achieves 100% uptime and zero image loss with Pivot3

Majid Al Futtaim - Customer Case Study

Majid Al Futtaim, a leading shopping mall, retail and leisure operator across the Middle East and North Africa, needed to modernize an aging, analog surveillance estate. Rapid expansion across dozens of sites and thousands of cameras—combined with stringent UAE requirements for 31-day secure storage, zero image loss and high availability—created a pressing need for centralized monitoring, timely incident detection and reduced operator fatigue.

The company implemented an open-platform solution centered on Milestone XProtect Corporate VMS with Axis cameras, Pivot3 hyperconverged storage and iCetana dynamic live monitoring, federating close to 10,000 cameras across 30 properties into a single UAE management interface. The deployment delivered 100% uptime and zero image loss, real-time alerting and faster responses, and reduced hardware/server/camera operational costs from 23% to 7%, significantly improving overall security efficiency.

Majid Al Futtaim