Pivot
22 Case Studies
A Pivot Case Study
R+Co, an award-winning hair care brand, faced the challenge of migrating their ecommerce site from Magento to a more modern platform. They contracted the vendor, Pivot, to not only handle the replatforming to Shopify Plus but also to redesign the user experience and interface to create a best-in-class online store.
Pivot implemented a custom Shopify Plus solution for R+Co, which included a unified shopping cart that allowed customers to purchase from both their mainline and R+Co Bleu stores simultaneously. The solution also featured a mobile-first design and self-service CMS templates. Pivot's work optimized the purchase experience with enhanced promotional capabilities and integrated key apps like Gorgias, Okendo, and Recharge to improve customer service and subscriptions.