Case Study: R+Co achieves a modern unified ecommerce experience with Pivot

A Pivot Case Study

Preview of the R+Co Case Study

R+Co unifies shopping carts across two stores with Pivot

R+Co, an award-winning hair care brand, faced the challenge of migrating their ecommerce site from Magento to a more modern platform. They contracted the vendor, Pivot, to not only handle the replatforming to Shopify Plus but also to redesign the user experience and interface to create a best-in-class online store.

Pivot implemented a custom Shopify Plus solution for R+Co, which included a unified shopping cart that allowed customers to purchase from both their mainline and R+Co Bleu stores simultaneously. The solution also featured a mobile-first design and self-service CMS templates. Pivot's work optimized the purchase experience with enhanced promotional capabilities and integrated key apps like Gorgias, Okendo, and Recharge to improve customer service and subscriptions.


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