Case Study: Heath Ceramics streamlines gift registries with PIVOT

Heath Ceramics migrates 3,000 registries to Shopify with Pivot

Heath Ceramics faced the challenge of managing two separate third-party gift registry apps for their Shopify site, which created operational inefficiencies. They tasked the vendor PIVOT with developing a custom, unified Shopify gift registry application to centralize management, integrate with their Shopify data, and migrate their existing registry information.

PIVOT implemented a custom Shopify app that merged the two previous registry types into one streamlined system. The solution integrated directly with Shopify's data for security, automated previously manual processes, and provided customers with a more flexible registry experience. This allowed Heath Ceramics to greatly improve their customer service workflow, business operations, and analytics. PIVOT successfully migrated approximately 3,000 existing registries to the new platform.

Heath Ceramics