Case Study: Providence Medical Technology achieves near-real-time inventory tracking with Pitcher

A Medical Device Company - Customer Case Study

Pitcher worked with Providence Medical Technology, a privately held medical device company serving the cervical spine market. The company needed a better way for direct sales reps and distributors to manage field inventory, track lots, speed billing, reduce manual paperwork, and present a more professional image while selling in surgical settings.

Pitcher implemented its offline inventory management module within a broader mobile sales solution, letting reps and distributors link inventory movement to CRM opportunities, capture lot data by barcode scan, collect signatures on device, and sync updates when connectivity returned. The result was nearly real-time inventory reporting, billing turnaround reduced by days, fewer transcription errors, faster order capture, and a more polished, prepared sales experience.