Case Study: Score FC Coleraine streamlines pitch bookings with Pitchbooking

Score FC Coleraine - Customer Case Study

Score FC Coleraine, a sports center with football pitches and other recreational facilities, was struggling with a clunky and outdated online booking system that was not user-friendly for its customers. Their previous provider offered a one-size-fits-all solution that failed to meet their specific needs, causing difficulties for both staff and patrons trying to make bookings.

By implementing Pitchbooking's specialized sports facility management software, the center gained a modern and seamless booking system. The solution provided an intuitive interface and a powerful calendar feature, allowing for easy management of league fixtures and public bookings. This resulted in nearly 1000 processed bookings, significantly improved customer satisfaction, and positive feedback on the system's ease of use. Pitchbooking's onboarding process was also praised for being thorough and supportive.

Score FC Coleraine

Dominic Dysart

Digital Marketing Executive