Case Study: Serenis achieves growth, efficiency, and a better recruitment process with Pipedrive

How Serenis uses Pipedrive to fuel growth, boost efficiency and improve its recruitment process

Serenis needed a flexible way to manage therapist hiring, which it treats as part sales and part recruitment, but traditional recruitment software lacked the oversight and automation it required. Pipedrive helped Serenis better track candidates, maintain quality standards, and streamline its process, using CRM capabilities suited to its unique talent-cloud model.

With Pipedrive, Serenis uses Smart Docs to send proposals, request eSignatures, and manage mandatory and custom fields, plus automation to trigger messages as therapists move through the pipeline. The result was a more efficient recruitment process and a savings of three hours per week for Virginia’s team, while supporting Serenis’s growth and service quality.

Serenis

Virginia Gambardella

Head of Operations