Case Study: 360 Payments achieves 298% net income growth and scales lean with Pipedrive Platinum

How 360 Payments Scaled While Staying Lean with Pipedrive Platinum

360 Payments is a payment-processing company focused on helping small businesses outside Silicon Valley while maintaining high sales-team morale. Early growth was hampered by manual spreadsheets and a bulky CRM that required heavy training, lacked mobile usability for door-to-door reps, and forced time-consuming manual activity logging.

They adopted Pipedrive Platinum—an easy-to-use, mobile-first CRM with Teams, Multiple Dashboards, automated activity tracking and Slack integrations—allowing fast rollout, real-time visibility, and activity-based selling. The result: net income up 298%, new accounts up 26%, gross revenue up 40%, expansion into Oklahoma, Utah and Kansas, growth achieved with fewer salespeople and a happier, more productive team.

360 Payments

Lisa Coyle

Co-CEO