Case Study: RIPNDIP gains full operational visibility with Pipe17 and NetSuite

RIPNDIP achieves full order operations visibility with NetSuite and Pipe17

Rip N Dip, a globally recognized fashion brand, faced significant operational challenges due to its rapid growth from a basement startup to a company processing thousands of orders daily. The lack of a centralized system forced the team to manually manage data across multiple channels and spreadsheets, creating inefficiencies and poor visibility into inventory and order fulfillment, especially when handling both direct ecommerce and large B2B orders simultaneously.

Pipe17 provided the solution by seamlessly integrating Rip N Dip's ecommerce platforms and 3PL with their new NetSuite ERP, creating a single source of truth. This integration from Pipe17 automated order and inventory flow, which was proven during a Black Friday event that smoothly processed over 4,500 orders in a few hours. It also dramatically simplified the processing of complex B2B orders, saving immense amounts of time and allowing the team to make smarter, faster decisions.

Rip N Dip

Matt Pierce

Ecommerce Director