Case Study: Perpay streamlines paycheck-linked repayments with Pinwheel

Perpay reduces fraud losses by 6% with Pinwheel

Perpay, a financial company providing products for underserved consumers, faced challenges in scaling its paycheck-linked repayment model. Their manual process for connecting to customer payroll systems created friction, delayed shipments, and limited visibility into income and employment data, increasing their risk. To grow efficiently, they needed to automate this with Pinwheel's platform.

By implementing Pinwheel, Perpay embedded seamless payroll connectivity into its flow, allowing customers to authorize payments in a few clicks. The Pinwheel solution provided instant verification of income, employment, and direct deposit updates, enabling immediate product shipment. This resulted in 65% of users successfully setting up direct deposit, 15% of first-time customers getting instant shipment, and a 6% reduction in fraud losses.

Perpay