Case Study: Citadel Credit Union launches Direct Deposit Manager with Pinwheel

Citadel Credit Union launches Direct Deposit Manager in 2 months with Pinwheel

Citadel Credit Union, a Lumin Digital platform customer, sought to deploy a best-in-class direct deposit switching experience for its members without a multi-year development timeline or a major investment in engineering resources. They partnered with vendor Pinwheel and implemented its Pinwheel Deposit Switch product to achieve this goal.

Powered by Pinwheel, the Direct Deposit Manager solution was deployed in just two months. This provided members with a fast and easy way to switch their direct deposits, including Social Security payments, to Citadel Credit Union, giving them greater control over their finances. The vendor Pinwheel enabled the credit union to quickly meet its ambitious customer experience goals.

Citadel Credit Union