Case Study: Traxo achieves greater visibility and happier customers with Pingdom

Traxo strengthens 24/7 uptime monitoring with Pingdom in 30 days

Traxo, a provider of travel data aggregation technology, needed to ensure 24/7 reliability for its applications, which customers depend on for itinerary intelligence. Their challenge was gaining objective, outside verification of system uptime and performance to quickly troubleshoot issues. This led them to implement SolarWinds Pingdom for synthetic monitoring.

The solution from Pingdom provided external monitoring from around the world, with tight integration to a public status page for customer visibility. This gave Traxo and its clients real-time insight into system status and incident history. The results included happier customers, greater operational visibility, and lower support and contracting costs, with Pingdom data even being incorporated into their SLA contracts.

Traxo