Case Study: Chartbeat achieves cost-effective external monitoring with Pingdom

Chartbeat monitors 8 million concurrents daily with Pingdom

Chartbeat, a real-time analytics platform, needed external monitoring to see their service performance from their customers' perspective. Their extensive infrastructure, handling massive daily traffic, required cost-effective and easy-to-use monitoring to complement their internal tools. They turned to the Pingdom service for this external oversight.

Using Pingdom, Chartbeat implemented checks for their JavaScript code, beacon servers, dashboard, and APIs, monitoring for uptime, response times, and specific response codes globally. The solution provided their support staff with a public status page for visibility and integrated with PagerDuty for alerting. Pingdom became Chartbeat's primary source for external performance metrics and uptime alerts, allowing them to quickly diagnose issues reported by customers.

Chartbeat