Case Study: Better Impact improves volunteer software monitoring with Pingdom

Better Impact - Customer Case Study

Better Impact, a provider of volunteer management software for nonprofits and government agencies, needed an affordable enterprise-level way to monitor its services as it prepared a major new release. Using Pingdom alongside its flagship Volunteer Impact platform, the company wanted visibility into status pages, login pages, support sites, third-party services, and performance from multiple regions.

Pingdom gave Better Impact quick, easy-to-set-up monitoring with flexible, granular checks and alerts, plus mobile access. The company reported faster issue detection, better troubleshooting of third-party vendors, and stronger evidence for SLA violations through Pingdom reports and root cause analysis. Better Impact also used Pingdom’s Real User Monitoring data to reassure prospects about page load times, and noted that Pingdom delivered about 99% of the features they needed at roughly 25% of the cost of other services.

Better Impact

Dan Plaskon

Better Impact