Case Study: Better Impact achieves faster issue detection and SLA accountability with Pingdom

Better Impact boosts monitoring for 99% of the features at 25% of the cost with Pingdom

Better Impact, a software company providing volunteer management solutions to nonprofits, faced challenges in monitoring their service's multiple checkpoints and third-party vendors during a major product launch. They turned to Pingdom's synthetic monitoring service to achieve checks from multiple locations, granular intervals, and flexible alerting.

Pingdom provided an intuitive and cost-effective solution, allowing Better Impact to quickly identify issues and hold third-party vendors accountable using detailed reports. The results included rapid alerting for faster resolution and the ability to collect on SLA violations with concrete data. Dan Plaskon of Better Impact highlighted that Pingdom delivers most features of competitors at a fraction of the cost.

Better Impact