Case Study: Tictail achieves faster, more reliable global store performance with Pingdom

An Easy Way to Start an Online Store

Tictail, the Swedish online-store platform, needed a way to ensure its free, easy-to-use service could scale reliably for thousands of stores and deliver fast performance to customers in 110 countries. To gain an outside view of its service quality beyond internal monitoring, Tictail chose Pingdom for website and application monitoring.

Pingdom helped Tictail monitor performance from multiple countries, compare load times over time, and detect region-specific slowdowns or outages across key components like the API, storefront, image services, and payment services. Using Pingdom’s historical data and global probe network, Tictail could quickly assess new releases and optimize speed, helping ensure timely responses and minimizing downtime for users worldwide.

Tictail

Siavash Ghorbani

Chief Technology Officer and Co-Founder