Case Study: SB Payment Service achieves seamless scaling and zero-downtime reliability with TiDB from PingCAP

SB Payment Service boosts payment performance 1.7x with PingCAP

SB Payment Service, a B2B payment provider within the SoftBank Group, faced the challenge of scaling its mission-critical payment systems to handle hundreds of transactions per second. Their existing database infrastructure struggled with performance and caused significant downtime during updates or failures. To meet these requirements, they sought a highly scalable and reliable solution and explored distributed SQL databases, ultimately selecting the vendor PingCAP and its product TiDB for a proof of concept.

PingCAP implemented its TiDB database, which offered high MySQL compatibility and independent scaling of compute and storage. The solution resulted in a performance increase of approximately 1.7 times, drastically reduced recovery downtime during failures, and made operations at least three times easier. Following a successful PoC, SB Payment Service deployed TiDB in a new production system in October 2023, where it now handles significant growth with seamless scalability and robust support from PingCAP.

SB Payment Service