Case Study: Sumo Logic achieves a unified employee directory and seamless mobile contact sync with Pingboard

Sumo Logic - Customer Case Study

Sumo Logic, a cloud-native machine data analytics company, needed a better way for employees to find and contact one another—Google Apps didn’t provide a clean Global Address List, leaving contact information dispersed and making on-the-go communication and visibility across teams difficult. Head of IT Brian Huddleston sought a centralized, easy-to-use directory that would also support mobile lookup, out-of-office visibility, and broader organizational needs.

Pingboard provided that solution: a central directory that syncs contacts to phones, a "Ping me" messaging feature, an up-to-date org chart, integrated out-of-office status, and exportable employee metadata for HR and site teams. The result was smoother cross-team communication, simpler management of vacations and contact lists, easier event planning, and a direct vendor relationship—filling Google Apps’ gaps and becoming a valuable company-wide tool.

Sumo Logic

Brian Huddleston

Head of IT