Case Study: BraunAbility achieves restored close-knit culture and faster employee connections with Pingboard

Braunability - Customer Case Study

BraunAbility, a 50-year-old leader in wheelchair-accessible vehicles that has grown from a garage startup to nearly 1,000 employees across multiple locations, began losing the close, family-style culture that fueled its success. Rapid expansion made it hard for employees to find the right contacts, paper org charts were outdated almost immediately, and new or remote hires felt disconnected—creating communication bottlenecks and operational delays.

They implemented Pingboard, a simple, fast-to-deploy org chart and employee directory that required little IT time and came with hands-on customer success support. The tool made it easy for staff to find who does what, reduced time wasted tracking down contacts, and helped reconnect dispersed teams—restoring the welcoming, family culture and keeping remote locations more tightly integrated as the company continues to grow.

BraunAbility

Beth McFarland

Training Specialist