Case Study: BBC achieves secure digital scale and personalized services with Ping Identity

The BBC Supports Remote Workers, and Delivers Personalized Content to 45m+ Global Users

BBC faced the challenge of rapidly supporting a remote workforce and handling a surge in digital audience demand during the pandemic, while continuing to deliver secure, personalized services across iPlayer, BBC Bitesize, and other online channels. Ping Identity helped BBC manage identity and access at scale as more users signed in to access content and employees needed fast, reliable access to applications from home.

With Ping Identity, BBC strengthened its digital identity strategy to enable seamless remote work, personalized experiences, and scalable access for millions of users. The results included continued employee productivity at about 10% office capacity, record audience traffic, and a successful relaunch of BBC Bitesize with three million users on launch day and zero downtime.

BBC

Matt Grest

Director of Platform