Case Study: Tech Data achieves streamlined, secure partner access and reduced admin overhead with Ping Identity Platform

Tech Data Halts Identity Nightmares with True Self-Service Partner Portal

Tech Data, one of the world’s largest IT distributors supporting 115,000 resellers, relied on a self‑service e‑commerce portal for ordering, inventory checks and account management. The company struggled with an identity “nightmare”: fragmented credentials, a cumbersome legacy sign‑on process, limited SSO and profile management, and the need to securely integrate many third‑party partners without becoming an easy breach target.

Tech Data implemented the Ping Identity Platform—federated SSO combined with true self‑service account management and automated provisioning—deployed quickly with Ping’s support. The result was a streamlined partner experience, reduced help‑desk and administrative overhead, high‑volume scalability and easier partner integrations via open standards, enabling secure, frictionless access for customers.

Tech Data

Erik Toth

Global e-Business Architect