Case Study: Pameijer achieves secure, user-friendly digital access and GDPR readiness with Ping Identity

Pameijer customizes customer care with single sign-on

Pameijer is a Dutch healthcare organization that supports about 6,000 clients—many with intellectual disabilities or psychological challenges—across 200 locations. Because most clients have limited computer skills, Pameijer needed an extremely simple, user-friendly way to access digital tools while also protecting sensitive health data, meeting GDPR/AVG requirements, and reducing login friction for staff who use 30+ applications and Microsoft Office 365.

Pameijer chose the Ping Identity platform to provide single sign-on (SSO) and multi-factor authentication (MFA) with a customizable, one‑touch mobile sign-in. The standards-based solution was federated in under a month, cut app onboarding to less than an hour, reduced administrative overhead, boosted staff productivity, and strengthened data protection—leaving Pameijer GDPR-ready and positioned to build a unified, personalized view of client health records.

Pameijer

Marien Geense

Program Manager, Digitization