Case Study: Northern Air Cargo saves time and expands app adoption with Ping Identity

Northern Air Cargo Saves Time and Expands App Adoption with PingOne Cloud SSO

Northern Air Cargo, Alaska’s largest all-cargo airline, needed to increase adoption of a new self-service HR portal (UltiPro) and a web-based safety reporting tool (WBAT) among a largely mobile and low-desktop-usage workforce. Requiring separate usernames and passwords created a barrier to use, drove IT password reset calls, and threatened rollout of cloud apps across the company.

NAC implemented PingOne, a cloud SAML-based SSO integrated with Active Directory that required no on‑premises hardware and provided one-click access to UltiPro and WBAT. The quick integration (UltiPro in two weeks) enabled SSO for ~400 users, raised UltiPro usage by 30%, cut password-reset workload in half, delivered secure mobile access, and gave NAC a scalable solution for future growth.

Northern Air Cargo

Michael Blanton

Manager of Enterprise Applications