Case Study: a leading VA mortgage lender strengthens security and UX with Ping Identity and SDG

Leading VA Mortgage Lender migrates 5M accounts in weeks with Ping Identity

A leading VA mortgage lender faced challenges securing sensitive veteran data and improving user experience with their outdated identity management system. Their previous solution lacked flexible multi-factor authentication, control over identity logic, and quick migration capabilities, which led to high costs and compromised security. The company partnered with Ping Identity to address these issues.

Ping Identity implemented its PingOne IDaaS platform, utilizing PingOne Verify for passwordless MFA and PingOne DaVinci for no-code authentication orchestration. With assistance from SDG, the lender seamlessly migrated five million veteran accounts in just weeks, achieving an 80% reduction in migration effort and significant cost savings. This resulted in substantially stronger security and a smoother, more efficient experience for users.

Leading VA Mortgage Lender